SAP Business One Services, such as upgrades, training, support, and general consulting are offered by Clients First Business Solutions. Whether it is using Standard SAP Business One tools such as Queries or Crystal Reports, or in-depth customizations with the Software Development Kit, Clients First is your solution partner. These services are considered crucial and indispensable by some very demanding and noteworthy SAP Business One clients.
Our services include, but are not limited to:
1. Pre-Sales business analysis and documentation through our exclusive D.R.A. (Detailed Requirements Analysis) system
2. SAP Business One Sales and Implementation
3. Custom enhancement, ensuring SAP B1 software suitably meshes with your particular business model that makes your company different from your competitors.
4. SAP Business One Help Desk and Assistance, including:
— Implementing state-of-the-art software tools to differentiate between your original SAP Business One installation and the customary solution so that we are aware of segments that need special attention while upgrading.
— Evaluate each previous customization to ensure their validity and necessity. It makes no sense to squander your budget on upgrading functionality no longer in use.
— Assess the effectiveness of the new version you are installing to determine the usefulness of the new standard product features that are replacing your current customizations. Future upgrades will be easier when you can use a product ‘out of the box.’
— Converting existing data into the upgrade as well as factoring in new data that exists due to modifications.
— Training staff on new versions and attendant technology.
— Supporting you in all new steps and directions.
5. Ongoing Support
— Includes phone, remote control, and on-site help with 24/7 support choice.